Rally CRM Documentation
Everything you need to set up your CRM, manage your sales pipeline, and build powerful integrations with the Rally API.
Platform Guides
Learn how to use every feature of Rally CRM.
Getting Started
Set up your account, import data, configure your pipeline, and connect your email in minutes.
Contacts
Manage contacts, track lifecycle stages, assign lead scores, and keep your database organized.
Pipelines & Deals
Build custom pipelines, track deal progress through stages, and use BANT qualification for forecasting.
Activities & Tasks
Log calls, schedule meetings, create tasks, and sync with Google Calendar or Outlook.
Email Integration
Connect Gmail or Outlook for two-way email sync, automatic logging, and email tracking.
Reports & Analytics
Track pipeline performance, sales metrics, activity reports, and build custom dashboards.
Workflows & Automation
Automate repetitive tasks with triggers, actions, email sequences, and automation recipes.
API Reference
v1.0Build integrations with the Rally REST API. Authenticate with API keys, manage data programmatically, and sync with external tools.
API Overview
Authentication, rate limits, versioning, and error handling.
Contacts API
CRUD + UpsertCreate, read, update, upsert, and bulk manage contacts.
Companies API
CRUD + UpsertManage company records with full CRUD and upsert support.
Deals API
CRUD + UpsertTrack deals through pipeline stages with BANT qualification.
Activities API
CRUD + BulkLog calls, meetings, notes, and tasks via the API.
Webhooks
EventsReal-time event notifications for contacts, deals, and activities.
API Keys
Create and manage API keys with scoped permissions.
Sync & Changes
NewIncremental sync with change tracking for ETL workflows.
Import / Export
NewBulk CSV and Excel import/export for all entity types.
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